Italiano
EnglishYour AI agent answers customers in chat and on the phone
- 150+ companies
- GDPR & AI Act compliant
- 80+ languages in chat
- 25+ languages on the phone
- 24/7 always on
An AI chatbot and a voice agent on the same plan: they answer for you on your website, WhatsApp, Instagram, Messenger and the phone. When a person is needed, they hand the conversation over to your team.
One agent, always on
24/7 · 80+ languages in chat · 25+ on the phone
- Website
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WhatsApp -
Instagram -
Messenger - Phone
- Yes, we ship all over Italy.
- I can confirm Thursday at 3:00 pm.
- We’re open until 7 pm.
- I’ll pass you to a colleague, with the summary.
Our platform is used regularly by more than 150 companies
Start with what you need
It answers the phone, handles chats and follows up with customers through flows and campaigns. Choose where to start.
- Any time of day; outbound calls from Pro
- Appointments on Google Calendar, Calendly, Cal.com
- Transfers the call to your team
- Records, transcribes and summarises by email
- Website, WhatsApp, Instagram, Messenger
- Uses your website, documents and FAQs; site re-read weekly
- Widget with your brand, agent of your choice per channel
- An operator steps in, then hands the chat back to the AI
- Automated flows, e.g. WhatsApp or email after a call
- Campaigns via WhatsApp or phone call
- Audience, days and times of your choice; the AI replies
- Results in the dashboard, only to people who gave consent
Giulia
Termoidraulica Verdi
On a call · 01:24
“Perfect, I can confirm Thursday at 3:00 pm. I’ll send you the summary on WhatsApp.”
Appointment bookedThursday 3:00 pm · Google Calendar 
Officina Rossi
online
Answers on WhatsApp
And the contact
lands in your contacts
Contact saved
Laura Bianchi
from the WhatsApp chat
WhatsApp campaign Sending Hi Marco, your boiler service is due. Shall we call you back?
Connects to the tools
you already use
SupportFast connects to your calendars, to the channels where customers write to you, to email and to the phone. For your business software there are APIs and webhooks.
What SupportFast does for your business
Chat and phone work together towards the same goals: answering everyone, booking appointments, selling more.
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Never miss a customer
It answers in chat and on the phone at any hour, evenings and weekends included. No request goes unanswered.
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Fill your calendar
On the phone it books the appointment in your calendar; in chat it collects the request and the customer’s details.
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Answer the usual questions
Prices, opening hours, services, shipping: it answers with the information from your website, documents and FAQs.
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Collect and qualify leads
It asks the right questions and updates each customer’s record, whatever channel they used.
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Hand over to the team
When a person is needed, it passes chats and calls to whoever should answer, with the summary ready.
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Follow up and sell more
Campaigns on WhatsApp or with the voice agent, and automatic messages after every call.
Discover the White Label plan
Offer your clients AI agents in chat and on the phone, under your brand, and manage them all from a single account.
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Your brand
Brand, logo and domain: the SupportFast name never appears.
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Your prices
You decide how much to charge. We take no commission.
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The AI phone receptionist too
Resell agents in chat and on the phone, and campaigns.
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One account
Manage all your clients as part of your business.
What do our customers think?
I was surprised by how simple the platform is: in just thirty minutes I was able to train and publish my first chatbot on my website. It’s an extremely useful tool!
The Supportfast team built a chatbot for my business and, although I was sceptical at first, I have to admit I was extremely happy with the final result. They did an outstanding job.
Great product: we use the AI receptionist to answer our customers’ calls. It immediately understands what they need and sends us a summary, so when we call them back we already know what to talk about.
We first built an AI sales assistant able to present my company’s information and products to my potential customers. The result was amazing, so we also started developing a technical support chatbot for my electric boats.
Frequently asked questions
For any question you can ask our AI agent or email us at info@supportfast.ai
What is SupportFast?
SupportFast is the platform for creating AI agents that answer your customers in chat (website, WhatsApp, Instagram and Messenger) and on the phone. When a person is needed, they hand the conversation over to your team.
What’s the difference between the chat agent and the voice agent?
The chat agent answers written messages on your website and social channels. The voice agent answers the phone, books appointments and, from the Pro plan, also calls your contacts. You manage both from the same workspace.
How do I get started?
You create a free account, connect your website and upload documents and FAQs: the agent learns from your content. If you prefer, we can set it up for you.
How much does it cost? Is there a free plan?
Yes: the Free plan is free forever and no credit card is required. Paid plans start at €39 per month, billed annually. You’ll find all the details on the Pricing page.
I’m already a customer: what changes?
You’ll find a brand-new console: alongside the chat agent there are the voice agent, campaigns on WhatsApp and by phone, and automations that start after every call, all in the same workspace. To find out what changes for your account and your plan, email us at info@supportfast.ai.
Does it support other languages?
Yes. In chat the agent understands more than 80 languages and replies in the customer’s language; on the phone it speaks more than 25 languages and, if the caller speaks another one, the conversation carries on in theirs.
Where does my data go?
The application and your conversations are on servers in Germany, in the European Union, and we process data in compliance with the GDPR. The AI providers we use don’t use it to train their models; those outside the EU, for example for voice, work under the safeguards required by the GDPR. You’ll find all the details in the DPA and in the list of sub-processors.
Can I resell SupportFast under my own brand?
Yes, with the White Label programme: you offer the platform with your brand, your logo, your domain and your prices. The SupportFast brand stays invisible to your customers.