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Voice agent

The AI receptionist that answers your phone when you can’t

Like a virtual receptionist who never clocks off: it greets callers, works out what they need, takes their details, books the appointment or puts the call through to your team.

Faces of some of our customers Used by 150+ companies
Voice agent · live
Giulia, the voice agent of Termoidraulica Verdi

Giulia

Verdi · on call 01:24

Perfect, you’re booked for Thursday at 3:00 PM. I’ll send you the summary on WhatsApp.

Setup

Giulia is ready

5 of 5 steps
  • Voice and language Italian, friendly
  • What it knows From example.com
  • Rules Quotes go to Marco
  • Calendar Google Calendar
  • Number +39 045 ··· ··12
Appointment booked Thursday 3:00 PM · Google Calendar
Over 25 languages Answers in the caller’s language

Our platform is used regularly by more than 150 companies

  • Squby
  • MrWatt
  • Colizzi Fotografi
  • Arenaparts
  • Witway
  • DataWeb Group
  • Gardasolar

It talks like a member of your team

Choose from several Italian and multilingual voices, or give the agent the voice of a real person: you can clone it with the Custom voice add-on.

  • Adjustable speaking speed, tone and interruption sensitivity
  • Ambient sound, opening greeting and phone keypad tones (DTMF)
  • A vocabulary with the terms of your industry
  • Speaks and understands more than 25 languages
Custom voice Add-on

Learning your receptionist’s voice…

Or pick a ready-made voice

  • Beatrice

    Italian, female

  • Italian voices

    Several voices

  • Multilingual

    For calls abroad

Where the voice agent makes the difference

The calls that cost you time, or customers, today become automatic. Pick a case and see what happens.

Inbound · calendar

Bookings and appointments

It takes bookings over the phone and writes them straight into your calendar.

What you get

  • Checks free slots while the customer is on the line
  • Books on Google Calendar, Cal.com or Calendly
  • With automations, the confirmation goes out on WhatsApp

Call in progress

Live
Customer

I’d like to book a site visit for Thursday.

Giulia

On Thursday I have 10:30 am or 3:00 pm. Which do you prefer?

Appointment

Thursday · 3:00 pm

It rings on the number you choose

Start with a number bought on the platform, or connect the one your customers already know.

  • Purchased number

    From Starter

    In the country you choose. Ready-made, it receives calls right away; registered to you, it receives and makes calls.

  • SIP line

    From Pro

    The number or phone system you already have, with Twilio or Telnyx.

  • Your number

    From Pro

    Verified by SMS or with a call, for outgoing calls only.

Incoming call

+39 333 •••• 581

to +39 02 •••• 4127 · Purchased number

Giulia, voice agent

Giulia, voice agent, is answering

SIP line connected Twilio · inbound and outbound
Your verified number For outgoing calls
Extra number €7 per month

What do our customers think?

I was surprised by how simple the platform is: in just thirty minutes I was able to train and publish my first chatbot on my website. It’s an extremely useful tool!
Roberto della Valle Greensoft SAS
The Supportfast team built a chatbot for my business and, although I was sceptical at first, I have to admit I was extremely happy with the final result. They did an outstanding job.
Dino Bellini Witway SRL
Great product: we use the AI receptionist to answer our customers’ calls. It immediately understands what they need and sends us a summary, so when we call them back we already know what to talk about.
Marco Martinelli Elettroimpianti LEM SRL
We first built an AI sales assistant able to present my company’s information and products to my potential customers. The result was amazing, so we also started developing a technical support chatbot for my electric boats.
Alberto Pozzo Gardasolar SRL

Minutes and agents in every plan

Move up a step when you need more minutes, more agents or more calls at once. Monthly prices with annual billing, VAT excluded.

  1. Step 1

    Free

    €0 per month

    15

    trial minutes per month

    To get started

    • 1 voice agent
    • Test calls from the browser
    • No expiry
  2. Step 2

    Starter

    €39 per month

    150

    minutes per month

    It also unlocks

    • 2 voice agents
    • 1 number included
    • Extra minute at €0.20
  3. Step 3

    Pro Recommended

    €99 per month

    500

    minutes per month

    It also unlocks

    • 5 voice agents
    • 2 simultaneous calls
    • Outbound calls
    • Use your own number, SIP line
    • Extra minute at €0.18
  4. Step 4

    Business

    €249 per month

    1,500

    minutes per month

    It also unlocks

    • 15 voice agents
    • 8 simultaneous calls
    • 2 numbers included
    • Extra minute at €0.15
Start for free (opens in a new tab)

On outbound calls, 1 minute counts as 1.5. Each extra number: €7 per month. With monthly billing: Starter €49, Pro €119, Business €299.

Questions about the voice agent

Trial, number, handover to your team, appointments and recordings: quick answers before you start.

Can I try it for free?

Yes. The Free plan includes 1 voice agent and 15 call minutes a month: you try it from your browser, with no number and no credit card. Once you connect a number, you can test it on the phone too.

Do callers know they’re talking to an AI?

Yes, and rightly so: since 2 August 2026 the EU AI Act requires callers to be told clearly. The agent says so in its opening greeting, which you write and can make non-interruptible, so the caller always hears it.

Can I keep my phone number?

Yes, from the Pro plan: you connect the line or phone system you already have via SIP, with Twilio, Telnyx or another provider, and customers call the same number as always. If you only need it for outbound calls, you verify your number by SMS or with a call. From Starter you can also buy a new number, in Italy and 11 other countries.

Can the agent transfer the call to a person?

Yes, from the Starter plan. You write in plain words when to transfer the call, for example “when the customer asks for a quote”, and for each colleague you choose whether they’re available always, only during office hours or only outside them. If the colleague doesn’t answer, the agent picks the conversation back up.

Can it book appointments during the call?

Yes, from the Starter plan. With Google Calendar, Cal.com or Calendly it sees the free slots and books the appointment while talking to the customer. With Calendly’s free plan the agent can’t book.

How many calls can it handle at the same time?

It depends on the plan: one at a time on the Free and Starter plans, 2 on Pro, 8 on Business and up to 20 on the Whitelabel plans.

Are calls recorded?

Yes, if you turn recording on: every call is recorded and transcribed and stays available for 30 days on Starter, 90 on Pro and 24 months on Business. With consent-based recording, if the caller doesn’t agree the audio isn’t saved and only the transcript remains.

What happens when I run out of minutes?

Add a pack of 100 minutes at your plan’s per-minute price: €0.20 on Starter, €0.18 on Pro, €0.15 on Business. With automatic purchase it’s added on its own, and a call in progress isn’t cut off. On outbound calls, 1 minute counts as 1.5.

The phone rings. The AI answers.

Create your voice agent and put it to the test on your calls. Start for free, no credit card required.

  1. 01

    Create your account

    Free, no credit card required.

  2. 02

    Teach it your business

    Your website and your FAQs: the agent learns.

  3. 03

    Put it live

    Test it from the browser first, then connect a number.