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Clear pricing for AI chatbots and voice agents

An AI chatbot and a voice agent in the same plan: one subscription, one console.

Standard for your business, White Label to resell under your own brand

Free

To try everything, with no expiry.

€0 /month

Free forever

Included

  • 1 voice agent
  • 15 call min/month
  • No concurrent calls
  • No number · browser calls only
  • 1 chat agent
  • 50 AI messages/month
  • 1 user with console access
  • 200,000 knowledge characters per agent
  • 10 website pages per agent

Features

  • Chat on your website
  • Unlimited messages with your OpenAI key
  • Online help center
-20%

Starter

Micro business, 1 to 3 people, one location.

€39 /month

Billed yearly · €468

Save €120 a year compared to monthly

Included

  • 2 voice agents
  • 150 call min/month
  • No concurrent calls
  • 1 number included
  • 2 chat agents
  • 2,000 AI messages/month
  • 2 users with console access
  • 30 million knowledge characters per agent
  • Unlimited website pages per agent

Features

Everything in Free

  • Extra minutes at €0.20
  • WhatsApp, Instagram, Messenger
  • WhatsApp campaigns
  • Weekly website sync
  • Email support 48h
Recommended
-17%

Pro

SME with 5 to 15 people, multichannel.

€99 /month

Billed yearly · €1,188

Save €240 a year compared to monthly

Included

  • 5 voice agents
  • 500 call min/month*
  • 2 concurrent calls
  • 1 number included
  • 5 chat agents
  • 6,000 AI messages/month
  • 5 users with console access
  • 60 million knowledge characters per agent
  • Unlimited website pages per agent

* Outbound, 1 minute counts as 1.5

Features

Everything in Starter

  • Extra minutes at €0.18
  • Use your own number · SIP line
  • Outbound calls
  • Daily website sync
  • Email support 24h
-17%

Business

For heavy phone users, every day.

€249 /month

Billed yearly · €2,988

Save €600 a year compared to monthly

Included

  • 15 voice agents
  • 1,500 call min/month*
  • 8 concurrent calls
  • 2 numbers included
  • 15 chat agents
  • 18,000 AI messages/month
  • 15 users with console access
  • 100 million knowledge characters per agent
  • Unlimited website pages per agent

* Outbound, 1 minute counts as 1.5

Features

Everything in Pro

  • Extra minutes at €0.15
  • Email support 12h

Prices exclude VAT

Need a custom plan?

Need more agents, more minutes or custom integrations? Let’s build a plan together for your business or for your White Label resale.

  1. Step 1

    You book a demo

    Tell us about your business, your call and message volumes and the software you use.

  2. Step 2

    We design the plan

    Agents, minutes, messages and integrations tailored to you, for you or for your White Label clients.

  3. Step 3

    You get the quote

    A written proposal with the price of your Custom plan, excluding VAT.

Add-ons: add only what you need

They activate right away on your plan and renew every cycle, until you cancel them. Prices exclude VAT.

Minutes pack

100 extra call minutes every month, at your plan’s per-minute price.

from €13

/month

Extra phone number

One more number on top of those included.

€7

/month

Extra voice agent

One more voice agent on top of those included.

Unlimited in Whitelabel plans

€19

/month

Custom voice

Clone a real voice for your voice agent.

€19

/month

Messages pack

1,000 extra AI messages every month.

€12

/month

Extra chat agent

One more chat agent on top of those included.

Unlimited in Whitelabel plans

€19

/month

No “Powered by”

Remove the SupportFast brand from your agents.

Included in Whitelabel plans

€19

/month

Extra user

One more login to the console.

€7

/user per month

Compare all plans

Every item explained in one line, plan by plan.

Compare plans

Monthly prices with annual billing, excluding VAT.

Recommended

Pro

€99

/month, annual billing

Start for free with the Pro plan (opens in a new tab)

Knowledge and data

Knowledge per agent

Documents, FAQs and pages each agent keeps in memory. 1 million characters is about 500 A4 pages.

200,000 characters
30 million characters
60 million characters
100 million characters

Website pages per agent

The pages of your website that each agent reads and uses to answer.

10
Unlimited
Unlimited
Unlimited

Automatic sync with your website

The agent re-reads your website and updates itself.

Not included
Weekly
Daily
Daily

Images and files in chat

Your customers can attach photos and documents during the conversation.

Not included
Included
Included
Included

Data export (CSV/JSON)

Download contacts and conversations whenever you want: your data stays yours.

Not included
Included
Included
Included

Chat and messaging

Chat agents included

How many chat agents you can create, for example one for your website and one for WhatsApp.

1
2
5
15

AI messages included per month

Every reply generated by the AI counts as one message.

50
2,000
6,000
18,000

Chat on your website

A chat widget you install on your website with one line of code.

Included
Included
Included
Included

WhatsApp

The agent replies automatically on your WhatsApp Business number.

Not included
Included
Included
Included

Instagram and Messenger

Automatic replies to direct messages on Instagram and Facebook.

Not included
Included
Included
Included

Incoming email

The agent reads and replies to incoming emails. Coming soon.

Not included
Not included
Coming soon
Coming soon

Handoff to a human operator

When needed, the conversation is handed over in real time to someone on your team.

Not included
Included
Included
Included

Customizable widget

Colors, logo, texts and position of the chat in line with your brand.

Included
Included
Included
Included

Unlimited messages with your OpenAI key

Connect your OpenAI account: you pay for the AI based on usage and these messages don’t use up the included ones.

Included
Included
Included
Included

Chat languages

The agent understands the customer’s language and replies in it on its own.

80+
80+
80+
80+

Block unwanted contacts

Block abusive numbers and users on all channels.

Included
Included
Included
Included

Phone and voice

Call minutes included per month

The minutes of phone conversation handled by the AI that are included in the plan.

15 trial
150
500
1,500

Voice agents included

How many voice agents you can create, for example one for bookings and one for support.

1
2
5
15

Concurrent calls

How many phone calls the agent handles at the same time. On the Free and Starter plans it answers one call at a time.

None
None
2
8

Phone numbers included

Dedicated numbers for your agent, ready to use right away. On Free, calls are tried from the browser.

Not included
1
1
2

Extra phone numbers

Each number beyond the ones included.

Not included
€7/month
€7/month
€7/month

Extra minutes

The per-minute cost beyond the included minutes, in packs of 100 minutes.

Not included
€0.20/min
€0.18/min
€0.15/min

Transfer to an operator

The agent transfers the call to someone on your team when needed.

Not included
Included
Included
Included

Recordings and transcripts

Every call is recorded and transcribed: this is how long it stays available.

Not included
30 days
90 days
24 months

Phone languages

The voice agent speaks and understands more than 25 languages.

25+
25+
25+
25+

Use your own number

Connect the number your customers already know.

Not included
Not included
Included
Included

Dedicated SIP line (trunk)

Connect the phone system you already use via SIP trunk.

Not included
Not included
Included
Included

Outbound calls

The agent calls your contacts: reminders, confirmations, follow-ups and campaigns. Outbound, 1 minute counts as 1.5.

Not included
Not included
Included
Included

Voice and style tuning

Interruption sensitivity, speaking speed, a more formal or more conversational tone.

Not included
Included
Included
Included

Understanding your business

Draws on your website, your FAQs and a vocabulary with the terms of your industry.

Not included
Included
Included
Included

Call realism

Ambient sound, an opening greeting that can’t be interrupted, phone system keypad tones (DTMF).

Not included
Included
Included
Included

Real-time actions (API)

During the call it queries your systems: availability, orders, appointments.

Not included
Included
Included
Included

Post-call data sending (API)

Once the call ends, the collected data goes to your CRM or management software.

Not included
Included
Included
Included

Data capture from the conversation

Name, contact details and reason for the call, extracted and saved automatically.

Not included
Included
Included
Included

AI and automations

Agent playground

Build custom flows and test your agents in chat and voice from the browser, before publishing them.

1
5
Unlimited
Unlimited

Automations

Automated flows: after the call, send the summary on WhatsApp, update the CRM, notify the team.

Not included
5
25
Unlimited

Automation runs per month

How many times a month your automations can run.

Not included
5,000
15,000
50,000

Campaigns

Scheduled sends to contact lists: promotions, reminders, follow-ups.

Not included
5, WhatsApp only
10
25

Campaign sends per month

How many contacts you can reach each month with campaigns.

Not included
1,000, WhatsApp only
5,000
25,000

Appointment booking

Books appointments on your calendar: Google Calendar, Cal.com, Calendly.

Not included
Included
Included
Included

Ready-to-use templates

Instructions already written for the most common cases: get started in a few minutes.

Not included
Included
Included
Included

API and webhooks

Connect SupportFast to your software and receive events in real time.

Not included
Included
Included
Included

Team and support

Team users

How many people on your team can access the dashboard.

1
2
5
15

Support

How and how quickly we help you.

Online help center
Email, 48 hours
Email, 24 hours
Email, 12 hours

Onboarding session

A personal session with us to get off to a good start. Included with annual billing.

Not included
30 minutes
30 minutes
1 hour

Pricing questions

For any question you can ask our AI agent or write to us at info@supportfast.ai

Is the Free plan really free?

Yes: it’s free forever, it doesn’t expire and no credit card is needed. It includes 1 chat agent with 50 AI messages a month and 1 voice agent with 15 call minutes a month, to try from the browser.

Is monthly or annual billing better?

With annual billing you pay 12 months upfront, save about 17% (20% on Starter) and get the onboarding session included. With monthly billing you commit one month at a time. Whitelabel plans are paid every 3 months or every year.

Can I change plan or cancel whenever I want?

Yes, with no penalties. If you move to a higher plan you only pay the difference for the remaining days and the new limits apply right away. If you cancel, your plan stays active until the end of the period you’ve already paid for, which isn’t refunded; then you move to the Free plan.

What happens if I run out of minutes or messages?

Add a pack: 100 minutes at your plan’s per-minute price (from €0.20 on Starter to €0.13 on Whitelabel Business) or 1,000 AI messages for €12. With automatic purchase, the pack is added on its own when your allowance runs out. On outbound calls, 1 minute counts as 1.5.

Can I use my own OpenAI key?

Yes, on every plan. You connect your OpenAI account and pay for the AI based on usage, directly to OpenAI: chat agent messages have no limit and don’t use up the ones included in your plan. Call minutes stay those of your plan.

Do prices include VAT? How do I pay?

No, all prices exclude VAT. You pay by card through Stripe and manage your subscription and invoices in the Stripe portal, which you open from the console.

What is the onboarding session?

It’s a one-time personal session with us to get you off to a good start: from 30 minutes to 1 hour depending on the plan. It’s included in paid plans with annual billing.

Choose your plan.
AI takes care of the rest.

Start with the Free plan: it’s free forever and no credit card is needed.

  • No credit card required
  • Free plan, free forever
  • Used by 150+ companies